Lost Property

Privacy of personal information:

We will always store your personal details securely. We’ll use them where they are necessary to provide the products and services that you have requested. We will communicate with you in the way(s) that you have agreed to. Your data may also be used for analysis purposes and personalisation, to help us provide the best service possible to you. We may also, on occasion, still need to send you important service messages. You’ll be able to manage your preferences, for example how often you are contacted. Our Privacy Policy sets out the basis on which any personal data you provide to us will be processed.

Please note:

  • Perishable items will be disposed of on the day.
  • Passports, driving licences etc. will be returned to the relevant governing body after one month.
  • Bank, credit and other money storing cards, will be securely destroyed as soon as our lost property team receive them.
  • Other items will be stored for 3 months and then donated to charity or securely destroyed as appropriate.

We are committed to our data protection obligations. We use age verification for data protection regulation compliance and to tailor our communications to you.

We will only send marketing communications to persons 16 and over – please tick to confirm if you are over 16 (after ticking you will be able to choose your marketing preferences):

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