Accessibility

All our coaches are fully accessible for wheelchair use and can accommodate one wheelchair user at any one time without booking in advance. We accept standard and motorised wheelchairs however they must not exceed 75cm from the front to back (including battery) and no more than 65cm in width. If you are unsure and need to check that your wheelchair will be accepted before you travel, you can contact our dedicated RailAir teams below:

RA1 accessibility enquiries: 07989186581

RA2 & RA3 accessibility enquiries: 07814162605

General enquiries, such as refunds and ticket date alterations: Contact Us

Please note, we do not accept mobility scooters on board our vehicles.