Where to Board at Heathrow
Follow signs for Underground and Buses, then take the lift or escalator down to access the below-surface subway link.
Follow signs for Local Buses upon exiting arrivals. If you do not already have a ticket, these can be purchased from the National Express Sales Desk which is located inside the Terminal building (turn left out of arrivals) opposite Costa Coffee. You will find stand 9 by exiting the terminal building opposite the National Express Sales desk.
Changes to pick-up points at Heathrow Airport
railair.com coaches from Heathrow to Reading only pick-up passengers at Heathrow Central Bus Station (stands 6-15a) and Terminal 5 (stop 9). Passengers from Heathrow Terminal 4 can use the free connections to reach Central Bus Station or Terminal 5. Coaches from Reading to Heathrow set-down passengers outside the doors of Terminal 5, 1 and 3.
Use the FREE Heathrow Express shuttle service. Travel in the carriages at the rear of the train and alight at Terminals 1, 2 and 3. Follow signs for Terminals 2 and 3 but as soon as you see signs for buses and underground follow these instead. Alternatively, you can use bus routes 482 and 490 from Terminal 4 to Terminal 5, which run up to 8 times an hour and are free to use (make sure the bus is heading towards Terminal 5 before you board).
RailAir coaches depart from the Heathrow Central Bus Station. From Arrivals follow the signs for bus and coach, this takes you underground, then follow the signs for the Heathrow Central Bus Station, this is around a 4 minute walk. Once there, if you do not have a ticket you can purchase one at the National Express ticket desk or self service machines, we do not sell them on the coach. If at any point you are unsure of the direction please feel free to ask a member of the airport staff who will be happy to help.
RailAir coaches depart from the Heathrow Central Bus Station. From Arrivals follow the signs for bus and coach and Heathrow Central Bus Station this is around a 7 minute walk. Once you arrive at the Heathrow Central Bus Station if you do not have a ticket you can purchase one at the National Express ticket desk or self service machines, we do not sell them on the coach. If at any point you are unsure of the direction please feel free to ask a member of the airport staff who will be happy to help.
Click here to download a PDF of how to get to the railair.com stops at Heathrow Airport. Coaches serve stands 6-15a in the Central Bus Station and stand 9 at Terminal 5. Ticket facilities are available and passengers should ensure they have a valid ticket before boarding the coach.