Travelling to Terminal 4
Flying in or out of Terminal 4?
We recommend that passengers travelling in groups or with heavy items of luggage travelling to Terminal 4 should alight from the coach at Terminal 1 and use the Heathrow Connect train (which is free between Terminals and operates every 15 minutes).
PLEASE INFORM THE DRIVER IF YOU WISH TO ACCESS TERMINAL 4 FROM TERMINAL 1 BEFORE HANDING OVER ANY LUGGAGE OR BOARDING THE COACH.
Passengers landing at Terminal 4 should use the Heathrow Connect shuttle service. Travel in the carriages at the rear of the train and alight at Terminals 1,2 &3. Follow signs for Terminals 2 & 3 but as soon as you see signs for buses and Underground follow these instead.
Heathrow Express/Connect Connections between Terminal 5 and 4
The Heathrow Express operates from Terminal 5 but not directly to Terminal 4. To access Terminal 4 from Terminal 5 you will need to take the Heathrow Express to Heathrow Central (Terminals 1, 2 and 3), change here and use the Heathrow Connect to Terminal 4 (this could result in a wait of 15 minutes for both trains if you are unfortunate enough to have just missed a service).
We continue to advise our passengers to alight at Terminal 1 and use the Heathrow Connect trains to Terminal 4 as this will typically be quicker. If you wish to use the Heathrow Express from Terminal 5, please inform the driver when boarding the coach at Reading.
Free local Bus Services to Terminal 4
There are also frequent Bus links from Terminal 5 to Terminal 4. The 482, 490 and 724 services depart from stand 6 or 9 from Terminal 5 Bus and Coach Station. To access the Bus and Coach Station from the departures area of Terminal 5, use the lifts adjacent to where the coach drops you off and go down to the arrivals level. These Bus services (482, 490 and 724) operate up to 9 times an hour and take a few minutes to get to Terminal 4. All are free of charge.
Passengers returning from Terminal 4 have the option of using the Heathrow Express or Heathrow Connect to Heathrow Central (for Central Bus Station) and then join the RailAir coach from Central Bus Station. Alternatively, use the 482, 490 or 724 from Terminal 4 to Terminal 5.
BA Shuttle coach for BA passengers between Terminals 5 and 4
BA are currently operating a shuttle service between Terminal 5 and Terminal 4 for BA passengers. This service departs from the departures area of Terminal 5 where RailAir will drop T5 passengers. It is fully staffed and there will be staff on hand to advise you when the next service is due and they will help with your luggage. The service runs from 0530 to 2100 daily and is free of charge and takes a few minutes to access Terminal 4. The shuttle operates every 15 minutes and return journeys from Terminal 4 to Terminal 5 operate from outside Terminal 4 arrivals. Please note that this service is currently only scheduled to operate until October 2008.
Information for the elderly or disabled when accessing Terminal 4
Passengers using the bus services between Terminals 4 and 5 should consider the amount of luggage that they have as this may not be convenient for the elderly or disabled. However, there is a BAA Help Bus service which will take you directly to Terminal 4 from various locations around the airport. Please see www.baa.com or call 020 8745 6261 for further information.
PLEASE INFORM THE DRIVER IF YOU WISH TO ACCESS TERMINAL 4 FROM TERMINAL 5 BEFORE HANDING OVER ANY LUGGAGE OR BOARDING THE COACH.